Buyers & tenants
Is Urban Space really free?
Yes. We charge zero brokerage. There is no fee, ever, for browsing listings or revealing the owner's contact. Owners and builders also list completely free. Our long-term plan is to monetise via optional premium tools — never via brokerage.
How do I contact the owner directly?
On any property page, click "Reveal owner phone" — once you sign in, the owner's number is shown immediately. The owner is also notified that you viewed their listing. From there you can call, chat in-app, or schedule a visit.
How do I know the listing is genuine?
Every owner signs a "broker-free declaration" at signup that is legally binding under IPC §415–420. Our system also flags broker-sounding names/emails for manual review. Plus, every listing has a "Suspect this is a broker?" button — community reports keep the platform clean.
What if I find a broker on the platform?
Use the "⚠ Suspect this is a broker? Report" button on any listing. Our admin team reviews every report and removes confirmed brokers permanently. Repeat offenders may face legal action.
Are the new project listings official?
Yes — every project comes from a RERA-registered builder. We pull from the public MahaRERA registry and the builder's own website, then show their direct sales line. You always speak with the builder's own team, never a broker.
Owners
How long does it take to list a property?
About 5 minutes. After signing up, click "+ List property", upload at least one photo, fill in the basics (price, locality, BHK, amenities), and submit. Your listing goes live instantly.
Will I be charged anything?
No. Listing is free. Receiving leads is free. Chat is free. Visit scheduling is free. Push notifications are free. Forever.
How many leads will I get?
It depends on the listing quality (photos + locality + price), but most active listings receive 3–10 enquiries in the first week. Locality-first search means the right buyers find you fast.
Can I edit or remove my listing?
Yes. Go to "My listings" in your dashboard, click the listing, then "Edit". You can update photos, price, status, or remove it entirely.
What if I am also a broker?
Then you cannot use Urban Space. By signing up you legally declare you are the actual property owner. Brokers, agents, dealers, middlemen — all permanently banned at registration. False declaration is a punishable offence.
PG / hostel seekers
How are PGs verified?
PG listings come from public Google Maps data — names, locations, ratings, and where available, phone numbers. We display Google's star rating + review count so you can sense-check the place before calling. PG operators can claim or remove their listing via the takedown form.
Can I book a PG through Urban Space?
No — we are a directory, not a booking platform. We give you the PG name, address, photo, rating and phone number. You call the PG owner directly to discuss rent, food, rules, and availability.
Builders & developers
How did our project get listed?
Public records — your MahaRERA registration + your official website. We do not republish your marketing copy verbatim; descriptions are written in our own voice and any image is sourced from your public site's open graph metadata.
How do I claim, edit, or remove our listing?
Use our builder takedown form. Any authorised representative — founder, marketing head, legal — can request edits or removal. We action requests within 48 hours.
Trust & safety
How do you keep brokers out?
Three layers: (1) self-declaration block — the signup form refuses anyone who ticks "I am a broker"; (2) heuristic block — names/emails containing "broker", "realty", "consultancy", etc. trigger a confirmation challenge; (3) community reporting + admin review. Confirmed brokers are removed and may face legal action.
How is my data used?
Your phone is shown only to logged-in users on listings you actively manage. We never sell user data. See our Privacy Policy.
Where can I file a complaint?
Contact us. Real humans reply within 48 hours. Serious safety / fraud complaints go to admin within a few hours.
Tech & PWA
Can I install Urban Space on my phone?
Yes. Visit /install for step-by-step instructions for Android Chrome and iPhone Safari. Once installed it works offline, sends push notifications, and feels like a native app.
Will I get notified when someone views my listing?
Yes — if you enable push notifications on your dashboard. You'll be pinged for views, contact reveals, chat messages, and visit requests. All in real time.